Privacy Policy
Your privacy is important to us. Learn how we protect your information.
Introduction
At Mallika Biryani, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our restaurant, use our website, or engage with our services.
Personal Information
- Name, email address, and phone number when you contact us or make reservations
- Delivery address for online orders
- Payment information (processed securely through third-party payment processors)
- Feedback and reviews you provide
Automatically Collected Information
- IP address and browser information
- Website usage data and analytics
- Cookies and similar tracking technologies
- Location data (with your permission)
We use your information to:
- Process and fulfill your orders and reservations
- Communicate with you about your orders, special offers, and updates
- Improve our services and customer experience
- Respond to your inquiries and provide customer support
- Send marketing communications (with your consent)
- Analyze website usage and optimize our online presence
- Comply with legal obligations and protect our rights
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in:
- Payment processing
- Delivery services
- Website analytics
- Marketing and communication services
Legal Requirements
We may disclose your information when required by law or to protect our rights, property, or safety.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- SSL encryption for data transmission
- Secure payment processing systems
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Employee training on data protection practices
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Opt-out: Unsubscribe from marketing communications at any time
- Restriction: Request limitation of processing in certain circumstances
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods:
- Order Information: 3 years for accounting and tax purposes
- Marketing Data: Until you opt-out or request deletion
- Website Analytics: 26 months (Google Analytics default)
- Customer Support Records: 2 years after resolution
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites.
We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by Mallika Biryani.
Third-Party Services We Use:
- Google Analytics for website analytics
- Google Maps for location services
- Payment processors for secure transactions
- Social media platforms for marketing
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes via email or website notice
- Provide a reasonable notice period before changes take effect
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Mallika Biryani
Email: privacy@mallikabiryani.com
Phone: +91 97418 49680
Address: Hennur Main Road, Bangalore - 560043
We will respond to your privacy-related inquiries within 30 days of receipt.
Questions About Our Privacy Policy?
We're here to help. Contact us if you need clarification on any aspect of our privacy practices.
Contact Us